Refund policy

Return & Refund Policy

At Southern Ridge Homecraft, we strive to provide exceptional value and service through our subscription plans. Please note the following regarding returns and refunds:

  • All subscription sales are final. Once purchased, memberships are non-refundable.

  • Subscriptions may be canceled at any time, and cancellation will take effect at the end of your current billing cycle.

  • No partial refunds or credits will be issued for unused time, rolled-over hours, or unrequested services.

  • If you choose to cancel, you will continue to have access to your membership benefits until the end of your paid term.

Membership Commitment
Southern Ridge Homecraft subscriptions are designed to provide ongoing value and reliable support for your home. To maintain fairness and ensure the integrity of our services, benefits such as discounted labor rates, emergency dispatch savings, and rollover hours are available only to active members. Subscriptions require a three-month minimum commitment before cancellation is permitted. Members who cancel prior to the minimum term forfeit any unused hours, discounts, or pending service benefits. Continued membership ensures you maximize savings and receive priority access when you need us most.

By subscribing, you acknowledge and agree to this policy.